The Online Helpdesk is the first contact with the IT-IS Department for all faculty, staff, and students related to any BSHP resources.

Onsite and Remote Support is provided for but not limited to the following:

  • Students, Faculty, and Staff Email
  • Moodle Online
  • Camtasia Relay
  • Remark
  • SonisWeb
  • Single Sign-On
  • Computer Labs*
  • Faculty and Staff PCs*
  • Student PCs*
  • Wireless Network
  • Wired Network

*Limited to supported software only.

In order to provide quality support to streamline requests please click on the link below and utilize the ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For best practices the IS department has complete archives and history of all your support requests.

Submit a Ticket