The Online Helpdesk is the first contact with the IT-IS Department for all faculty, staff, and students related to any BSHP resources.
Onsite and Remote Support is provided for but not limited to the following:
- Students, Faculty, and Staff Email
- Moodle Online
- Camtasia Relay
- Single Sign-On
- Computer Labs*
- Faculty and Staff PCs*
- Student PCs*
- Wireless Network
- Wired Network
*Limited to supported software only.
In order to provide quality support to streamline requests please click on the link below and utilize the ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For best practices the IS department has complete archives and history of all your support requests.