Help Desk

The Online Helpdesk is the first contact with the IT-IS Department for all faculty, staff, and students related to any BSHP resources.

Onsite and Remote Support is provided for but not limited to the following:

• Students, Faculty, and Staff Email
• Moodle Online
• Camtasia Relay
• Remark
• SonisWeb
• Single Sign-On
• Computer Labs*
• Faculty and Staff PCs*
• Student PCs*
• Wireless Network
• Wired Network

*Limited to supported software only.

In order to provide quality support to streamline requests please click on the link below and utilize the ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For best practices the IS department has complete archives and history of all your support requests.